EuroDNS Customer Service Team
                                                                                                             Call Us at +352-263 725 200
 
Frequently Asked Questions

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to YOUR EMAIL ADDRESS.
1.

How Do I Register a Domain name 

In order to register your domain name, please follow the procedure below: 

1. Log on into your EuroDNS account 
2. Go to the menu International Domain Names and click on Domain Name Search 
3. Type the domain name to be registered 
4. Click on Search 
5. Click on the button Add to cart and on Configure your order 
6. Click on Change settings to select the contact and name servers profiles 
7. Click on Save settings Review and payment 
8. Choose your payment method and fill in the required information 
9. Accept our terms and conditions 
10. Click on Place order 


2.

How do I renew my domain using my EuroDNS Prepaid Account

 

If you want to renew your domain using the balance of your credit account, please proceed as described below: 
1. Log on into your EuroDNS account 
2. Go to the menu Control panel and click on Renew Domains 
3. Select the tab Renewable domains 
4. Select the domain name, choose the period, click on Add to cart and Confirm 
5. Check the payment method "Credit account" 
6. Accept the terms and conditions 
7. Click on Place order. 
You can transfer any amount of money to your credit account by bank transfer. The funds will be credited entirely. Only bank fees will be on your charge, if applicable. Our bank details are as follows: 
- Account Holder : EuroDNS S.A. 
- Bank name: Banque et Caisse d’Epargne de l’Etat 
- Account number: 1555-4152-6 
- IBAN number: LU54 0019 1555 4152 6000 
- Bank Identification Code: BCEELULL 
Important: Please don’t forget to mention your login (or username) on the payment in order to identify your account.

If you want to renew your domain using the balance of your credit account, please proceed as described below: 

1. Log on into your EuroDNS account 
2. Go to the menu Control panel and click on Renew Domains 
3. Select the tab Renewable domains 
4. Select the domain name, choose the period, click on Add to cart and Confirm 
5. Check the payment method "Credit account" 
6. Accept the terms and conditions 
7. Click on Place order. 

You can transfer any amount of money to your credit account by bank transfer. The funds will be credited entirely. Only bank fees will be on your charge, if applicable. Our bank details are as follows: 

- Account Holder : EuroDNS S.A. 
- Bank name: Banque et Caisse d’Epargne de l’Etat 
- Account number: 1555-4152-6 
- IBAN number: LU54 0019 1555 4152 6000 
- Bank Identification Code: BCEELULL 

Important: Please don’t forget to mention your login (or username) on the payment in order to identify your account.

 



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